Frequently Asked Questions (FAQ)

What are the ages this backpack is made for?

The backpack is designed to comfortably fit children ages 6-12 years. RelaxPack has adjustable features to ensure a comfortable fit for children of different shapes and sizes.

What are the dimensions of the bag?

The backpack is 16 inches in height, 12 inches in width, and 5 inches deep.

What is the return policy?

Return any of our products within 30 days of purchase.

Does the backpack come with a warranty?

Yes, RelaxPack offers a 3-year manufacturer warranty.

Do you have customer service?

Yes! If you have any questions about RelaxPack or related products, please contact us.

Can my child use RelaxPack as a daily backpack?

Yes! RelaxPack was designed to have access to the built-in soothing features when needed, but the features can also be removed, tucked away, or concealed when not in use, thus turning RelaxPack back into an everyday backpack.